It makes sense that a loaf of bread should go straight from bakery to store, without stopping in a warehouse or distribution centre. But with pressure to reduce operating costs while still offering value added services to the retailer, this is becoming more and more challenging for DSD companies. Keeping fresh products consistently in stock needs to be cost effective, performance driven, customer focused and profitable for both the manufacturer and independent distributor.
A healthy relationship between the manufacturer and the independent distributor goes a long way toward maximizing sales and growth, minimizing returns and operating costs and determining the overall sales effectiveness of the DSD system. Using Organization Dynamics, we can help establish programs, best practices and open channels of communication between all parties – so that everyone is more engaged and more satisfied. How?
For Direct Store Distribution businesses, we can:
- Develop customized manufacturer-distributor programs and partnerships that are mutually profitable
- Provide leadership training, teambuilding and coaching for better in-field execution and sales
- Assess and advise on distributor selection process and fit
- Assess and advise on development and implementation of best practices, system standards and quality control systems; develop operation manuals
- Resolve conflicts with empathy and respect
- Review Contracts; suggest improvements and legal referrals
- Develop Cash flow models to assess the economic viability of Distribution routes
- Support route engineering initiatives
True Colours is a method of personality identification that stimulates personal and professional development and improves communication across the organization. It’s easy to understand, remember and apply.
See exceptional business results when you improve your culture of service and guest experience.